The GES Difference: Why Choose Us?
Is unexpected equipment failure causing unnecessary downtime and impacting your bottom line? GES understands the critical role well-functioning equipment plays in your manufacturing success. More importantly, we offer comprehensive solutions to get you back up and running quickly, efficiently, and affordably.
We know downtime is costly, and frustrations can mount when repairs take weeks or even months. At GES, we prioritize minimizing disruption and getting your essential equipment operational again as soon as possible. Here’s why manufacturers across the country confidently partner with us for critical maintenance and repair services:
- Minimized downtime: Every second counts in manufacturing. That’s why we prioritize fast turnaround, getting your equipment back in service within 1-5 business days. Plus, our free 24-48-hour rush service ensures minimal disruption to your operations — perfect for critical equipment failures that demand an immediate response.
- Guaranteed quality: Every repair completed by GES comes with an industry-leading 18-month in-service warranty. We use full load testing to guarantee a fully functional unit before it returns to your facility. This rigorous testing process minimizes the risk of repeat failures and ensures you receive a reliable, long-lasting repair.
- Expert support: Our team is your greatest asset. Our technicians offer extensive experience and knowledge in diagnosing and repairing even the most complex equipment issues. They stay up to date on the latest technologies and advancements to troubleshoot any problem across a wide range of industrial equipment. This expertise translates into faster repairs and a higher rate of successful first-time fixes.
- Complete transparency: We understand the importance of clear communication throughout the repair process. When you choose GES, you’ll have a dedicated point of contact who will keep you informed of the repair progress every step of the way. This eliminates communication gaps and ensures you’re always in the loop. You’ll also have access to our 24/7 emergency support line if you have any urgent questions or concerns.
- Cost-effective solutions: We want to save you money. Our free evaluations help identify the most economical repair options for your specific equipment issue. This transparent approach ensures you’re not paying for unnecessary repairs. We also offer a competitive 10% price guarantee, so you’ll always know you’re receiving a fair and reasonable price for our services.
- Extensive inventory: We maintain a vast stock of common failure components, allowing us to expedite repairs and minimize downtime even further. Having these parts readily available eliminates the need for lengthy wait times while parts are ordered, ensuring a quicker turnaround for your equipment.
- National reach: No matter your location, we’re here to help. GES serves clients across the country, offering fast response times and reasonable repair costs regardless of your geographical location in the contiguous United States.
- Exceptional service: Our commitment to exceeding customer expectations is reflected in our outstanding 98% customer retention rate. We prioritize building long-term partnerships with our clients, and our dedication to exceptional service is a cornerstone of that philosophy.
Don’t let equipment failure hinder your manufacturing operations and impact your profitability. Partner with GES and experience the difference. Our commitment to speed, quality, and exceptional service ensures your equipment is repaired efficiently and thoroughly — every time.