From Breakdown to Back Online: The GES Difference in Motor and Drive Repairs

Motors fail. Drives burn out. That’s inevitable. But how fast they come back — and how well they run when they do — is where the difference is made.

At Global Electronic Services (GES), we know quality repairs take skill, speed, and trust. We go beyond the bench and into the process, documenting every fault and verifying every repair, pushing each unit to perform under real-world load before it’s shipped out again.

What makes GES different is service you can count on. And it shows in every motor and drive we touch.

We step in where the real work begins

Every repair starts with evaluation. But not every evaluation is equal. GES technicians begin with full disassembly — not just what’s obviously damaged, but everything that could be. From encoder feedback to brake assemblies, we look beyond surface issues. Because early signs of failure rarely appear where the damage ends — they show up where the problem started.

And because we offer free evaluations on all items, that inspection happens fast and without delay. No waiting on quotes. No hold-ups for approval. Just answers. That transparency builds trust, and that trust turns one-time repairs into long-term relationships.

Behind the scenes, the difference is in our process

How do you know that the repair you’re getting is the best possible solution for the situation? At GES, the proof is in our process. Our technicians follow strict, repeatable steps to ensure every servo motor repair or drive repair meets OEM-level expectations — or better:

• Root-cause diagnostics: We don’t just test for continuity. During our thorough root cause analysis, we simulate live load, log waveform data, and inspect environmental factors that caused the issue in the first place.
• OEM-match components: Every part is matched to the original spec. No “close enough” substitutions. Whether it’s a proprietary resolver or a hard-to-source transistor, we find the real thing or we build it ourselves.
• End-to-end testing: We recreate operating conditions. High speed, full torque, peak voltage — we don’t ship until it performs to the standard your system demands.
• Digital service reports: You see exactly what failed, what was repaired, what was replaced, and how the unit performed under test. There’s never any guesswork or vague summaries.

Speed matters — but so does doing it right

Speed without quality is risky. Quality without speed causes downtime. GES delivers both.

With a 1–5-day standard turnaround, most repairs are completed in less than a week. Need it sooner? No problem. our free 1–2 day rush service is available for urgent repairs — and we’re equipped to handle it in-house.

Our facility was designed for throughput, not shortcuts. With dedicated repair bays, built-in test rigs, and experienced technicians working across shifts, we handle volume without sacrificing quality. And every repair comes with an 18-month in-service warranty, so you’re covered well beyond the install date.

It’s not just how we repair — it’s how we communicate

We know what it’s like to wait for updates that never come. So, we made a system that gives you full visibility. The GES Customer Portal tracks your repair status in real time! See where your unit is in the process. View detailed reports. Download shipping and tracking information. Everything is centralized and easy to access — no calls needed.

With that level of clarity, your procurement teams move faster, and your plant managers actually plan ahead. It helps everyone make decisions with confidence.

The GES difference is built on experience

Some clients come to us after one too many bad repairs. Others find us when they need a trusted partner to handle growing volume. Either way, they stay — because we prove what we can do. It’s the full package: technical depth, service consistency, and a process that works across servo motors, ac & dc motors, drives, and industrial electronics.

Whether you’re dealing with a failed drive or planning next-quarter maintenance, partner with the team that delivers every time. Start your next repair with Global Electronic Services — Manufacturing’s #1 Source for Repair, Sales & Service of All Industrial Electronics, Servo Motors, AC & DC Motors, Hydraulics & Pneumatics.